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Technical Support

SA-EV Service Agreement for the Everest

Available for the Astro-Med Everest recorder, the SA-EV Service Agreement provides a comprehensive service plan for recorders after the warranty has expired.

The SA-EV Service Agreement covers the Everest recorder including all options and accessories.

Under the SA-EV Service Agreement, Astro-Med, Inc. will:

  • Provide all required parts and labor during the life of the agreement. In other words, the original warranty will be reinstated for the life of the agreement.
  • Provide an emergency field service visit by a factory technician to perform any repairs or adjustments required. If the equipment cannot be repaired in the field, Astro-Med will provide a free loaner while the equipment is returned to the factory. Astro-Med will absorb the cost of the (surface) freight.
  • Provide unlimited telephone assistance via an 800 number 24 hours a day.
  • Where applicable, Astro-Med will furnish new software updates as they are released, at no charge.

SA-EV Service Agreement For One Year
for recorders up to 4 years old

Quantity of Recorders
Price
1-4
$1,795.00 each
5-9
$1,700.00 each
10-19
$1,625.00 each
20-29
$1,525.00 each
30+
$1,450.00 each

Note: Recorders must be at one location

SA-EV Service Agreement For One Year
for recorders older than 4 years old

Quantity of Recorders
Price
1-4
$2,075.00 each
5-9
$1,975.00 each
10-19
$1,875.00 each
20-29
$1,775.00 each
30+
$1,650.00 each

Note: Recorders must be at one location

Note: If your recorder has been out of warranty in excess of 90 days, it is subject to Astro-Med’s inspection to confirm that it meets original performance requirements prior to being accepted for placement under the SA-EV Service Agreement. Prices are subject to change without notice.

Please contact Astro-Med Technical Support Services for more information or for a formal "Proposal and Agreement" including terms and conditions. The Serial Number of your recorder(s) is required for a formal quotation.

 

 



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