Available for all Astro-Med MT Series recorders, the SA-100 Service Agreement provides a comprehensive service plan for recorders after the warranty has expired. The SA-100 Service Agreement covers the MT95000, MT95K2 and recorder including all options and accessories for a period of 12 months. Under the SA-100 Service Agreement, Astro-Med, Inc. will:

• Provide all required parts and labor during the life of the agreement. In other words, the original warranty will be reinstated for the life of the agreement.
• Provide an emergency field service visit by a factory technician to perform any repairs or adjustments required. If the equipment cannot be repaired in the field, Astro-Med will provide a free loaner while the equipment is returned to the factory. Astro-Med will absorb the cost of the (surface) freight.
• Provide unlimited telephone assistance via an 800 number 24 hours a day.
• Where applicable, Astro-Med will furnish new software updates as they are released, at no charge.

Note: If your recorder has been out of warranty in excess of 90 days, it is subject to Astro-Med’s inspection to confirm that it meets original performance requirements prior to being accepted for placement under the SA-100 Service Agreement. Prices are subject to change without notice.

Please contact Astro-Med Technical Support Services for more information or for a formal "Proposal and Agreement" including terms and conditions. The Serial Number of your recorder(s) is required for a formal quotation.