The CSP-EV Customer Support Package for the Everest provides a comprehensive service plan in addition to the warranty. This support package also covers any options and accessories purchased for the Everest.  The CSP-EV provides 12 months of coverage.

Under the CSP-EV Customer Support Package, Astro-Med, Inc. will:

• Provide two field service visits by a factory technician to perform any repairs, adjustments required or to provide training. If the equipment cannot be repaired in the field, Astro-Med will provide a free loaner while the equipment is returned to the factory. Astro-Med will absorb the cost of the (surface) freight.
• Provide unlimited telephone assistance via an 800 number 24 hours a day.
• Where applicable, Astro-Med will furnish new software updates as they are released, at no charge.